- Read and understand why your #Samsung Galaxy S7 (#GalaxyS7) can't get detected by your computer and learn how to #troubleshoot it in order to fix the issue.
- Learn how to troubleshoot your phone that can be detected by your PC but can't be recognized.
One of the easiest ways to get your data and files that are saved in your Samsung Galaxy S7's internal storage backed up is by connecting your phone to a computer and just copy them over. This process is safe and very easy to do given that your device can be detected and recognized by your computer. Meaning, both devices must be properly bridged to be able to transfer files to and fro. However, things may happen and one of the most common issues when an owner is transferring files is when the phone cannot connect to the computer.
You can now drag and drop files from your Samsung phone to your Windows 10 PC, without having to hook up any wires. The new file drag and drop feature requires a Samsung device running Link To. Here's how you can do it and do follow the below steps carefully. Before you proceed, ensure that both devices (your Samsung Galaxy & Windows PC) are connected to the same network. Click the Windows option or start menu on the bottom left-hand corner then select Settings. Click on System. Mirror Samsung to windows 10. Samsung PC Cleaner. Free Surface Audio. Free Samsung Flow. Free Harmony Remote. $3.79 + WinSCP - SFTP, FTP, WebDAV, SCP and S3 client. Additional information. Published by Samsung Electronics Co, Ltd. Samsung Electronics Co, Ltd. Release date 2/22/2017. If you're hesitant to switch because you want to avoid the hassle of transferring your data, Samsung Smart Switch will put you at ease. Smart Switch allows you to transfer your contacts, apps, photos, messages and other content to your new Galaxy smartphone or tablet quickly and easily — whether you're upgrading from an older Samsung.
In this post, I will tackle two common problems that are related to the topic at hand. The first one is about the issue wherein the phone cannot be detected by the computer when connecting to it via USB cable while the second issue is about a phone that's not recognized by the PC but gets detected. There's a big difference between 'not detected' and 'not recognized.' When the latter happens, the phone is actually getting detected by the computer but after sometime, the machine will say that the USB device isn't recognized. When the former happens, however, the computer won't say anything or show notification about a USB device connected to it, so it is the more serious issue between these two. Read about these problems by clicking the links below:
Now, before anything else, if you have other issues with your phone, make sure you drop by our Galaxy S7 troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested. If they don't work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.
How to troubleshoot your Galaxy S7 that's not detected by your computer
When your Galaxy S7 isn't detected by your computer when you connect it using the USB cable that came with it, then you will have to troubleshoot your computer first especially if you know the phone gets detected by other computers as it's possible it's an issue with the USB port of your computer. If the problem isn't due to the faulty USB port of your computer, it might be a cable problem or a loose connection in your phone's charging port. With all these being said, here are the steps on how to troubleshoot this problem:
Step 1: Connect your phone to other USB ports on your computer
Simply connect your phone to your computer the way you usually do by using the charging/data cable that came with it in the box, if the phone isn't getting detected when you plug the cable in, try to plug it into another USB port; try one port after another just to rule out the possibility that it's an issue with the USB port on your computer.
Step 2: Reboot your PC if all USB ports didn't work
There's also a possibility that your computer is experiencing system issues that may hinder it from detecting devices connected to it. While we don't know if that's really the problem, it's better that you reboot your computer and see if that makes a difference. Should the problem remain after the reboot, then it's not a problem with your computer but could be with cable or the phone itself.
However, I suggest you try to connect other devices to your computer like flash drives or anything that uses the USB port just to know more if it really isn't a port problem. If the computer can detect other devices except your phone, then continue with the steps below.
Step 3: Verify the USB cable doesn't have a break or something
You can physically check if the cable has visible breaks or lumps and if you can't find one, then it's better you try charging your phone using it. While the cable has sets of wire inside its insulation for both power and data, plugging the charger and connecting your phone using it will immediately tell you if its integrity is still intact. If there's a break somewhere, the device may not charge especially if one of the power wires is cut off.
Another way to determine if it really is a cable problem is by using a different cable. If the phone works with it, then the original one must have been broken for some reason. Of course, if it's a cable issue then replace the old one with a new one that you know works.
Step 4: Make sure the USB option is set as 'media device'
This one's very important since the phone can actually be connected to the computer just to charge. When it is set to do such, then the computer may not be able to detect it since data transfer is also temporarily disabled. So, pull down your notification bar and see if you have the USB options icon and if you can see one, then at this point the problem is already solved. You just have to touch the USB options icon and select Media Device (MTP). If it's the first time you're connecting the phone to the computer, the latter may still take a few minutes to install necessary drivers. However, if you don't have the USB options icon, try these things:
- Unplug the USB cable from your Galaxy S7
- Power off your phone
- Wait 20 seconds
- Power it back on
- Plug the USB cable back into your phone
- Check to see if the USB options icon appears
If the USB options icon is nowhere to be found after that, then proceed to the next step.
Step 5: Check the charging port on your phone
You must, at least, use two different cables to rule out the possibility that it's a cable issue. If your phone is still not detected by the computer, then it's time you checked on your phone's charging port. It might be loose that the connectors are having difficulty establishing proper contact or there might be some debris, lint or dirt in it. A blast of compressed air would get rid of the latter but as to loose connection, you really have to check further.
If there's nothing wrong with the pins in the charging port of your phone and if there are no debris or dirt, connect the cable and try to check if the connection is loose. If it snaps right in and that the cable won't move when you wiggle it, then the connection is fine, otherwise, you have to use a new cable that fits right perfectly into the port. If the problem still continues even with a new cable, then there's really a more serious issue with your device.
Step 6: Let the tech check and/or repair your phone
After doing the steps above and your phone is still not detected by your computer, then it's time you let the technician check it for you and do what is necessary to discover and fix the problem. You don't have to do anything about hardware problems to make sure the warranty of the device won't be voided.
How to troubleshoot your Galaxy S7 that can't be recognized by your PC
Usually, when you connect a smartphone to a computer, it detects it and install necessary drivers and a few moments later it will be able to recognize the device being connected to it. However, it doesn't work that way every single time. There will always be situations wherein the computer can detect a device is connected to it but it can't recognize what it is. As a result, the user won't be able to transfer files to and fro. If you're currently experiencing this issue, here's what you need to do:
Step 1: Unplug the cable from your phone and reboot it and your computer
It might be the only thing you need to do to fix this problem. Glitches happen more often than you think and most of the time a reboot is all it takes to fix them. We're not only trying to fix your phone here but your computer as well since we don't know where the issue lies. So, unplug the cable from your phone and then reboot both your device and your computer to refresh their respective memories and get rid of possible glitches.
Once your phone and computer become ready after the reboot, connect your phone once again to see if it gets recognized this time. The latter may still try to re-install the drivers so you may have to wait a few moments before you can see the prompt telling you that the phone is either recognized or not. If it doesn't get recognized still, then we may be facing just a simple driver issue.
Step 2: Make sure necessary drivers are installed on your computer
Recent operating systems install generic drivers for most of devices that use USB connection. That's what happens when you connect your device to your computer; it would take a few minutes finding and installing necessary drivers and once successful, the device gets recognized and you can immediately transfer files through USB connection. However, smartphone manufacturers especially big ones like Samsung always make sure their devices can easily be recognized by computers. So, they have their own drivers or software suites that when installed, the computer will be able to recognize your device. Needless to say, you need to download the software Samsung is providing its customers. You can either download KIES or Smart Switch. Just go to the website and download it from there.
Step 3: Reset your phone if the problem persists after installing KIES or Smart Switch
The second step is supposed to fix the problem with drivers but if the problem still persists after doing so, then you have to backup all your data and files and then reset your phone to bring it back to configuration that works.
- Turn off your Samsung Galaxy S7.
- Press and then hold the Home and Volume UP keys, then press and hold the Power key.
- When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
- When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
- Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.'
- Once highlighted, you may press the Power key to select it.
- Now highlight the option ‘Yes — delete all user data' using the Volume Down key and press the Power button to select it.
- Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now' and press the Power key.
- The phone will now reboot longer than usual.
After the reset, try to connect your phone to your computer and see if the problem is fixed. If not, then have a technician take a look at it.
I hope that this troubleshooting guide can help you one way or another. If you need more help, then feel free to contact us.
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Summary
Looking for the ways to transfer text messages from Samsung to computer? Here in this article you are offered 3 different ways to export SMS from Samsung to PC or Mac with detailed steps with pictures.
Text often with your mobile phone? As we all know that text messaging is an indispensable part of the cell phone and continually grow as a preferred communication method. Samsung smart phones have been become the top 1 seller on the Android phone's market. So let's suppose that you like to send messages to your girlfriend everyday, and sometimes you like to store some warm and sweet messages on your device for viewing later. However, one day your device prompt you that the storage space is limited and you have to delete some data to receive new messages, then what will you do?
Well, we know that there are two storage places available in a mobile phone: Internal storage and SD memory card. And text messages are always stored in the internal storage. So if you don't want to delete or lose any precious text messages from your friends, you'd better to export and save them from Samsung to computer or Mac.
The Best Tool You'll Need - Samsung Messages Backup:
To copy SMS from Samsung to computer, a professional third-party program like Samsung to Computer Transfer program is the most reliable. Here, it is highly recommended this Samsung Messages Backup software (Windows/Mac) for your reference, which allows you transfer SMS from Samsung to computer for backup selectively or in batches.
If needed, you can also import messages from computer to Samsung, delete Samsung SMS on computer, send SMS to your contacts on computer with your phone number (group messages are supported), export/import SMS in HTML, Text, CSV, BAK, XML formats. Besides, you can also edit, import, export, delete, refresh other Samsung data, including contacts, call logs, photos, music, videos, books and more.
What's more, it is fully compatible with almost all Samsung devices, including Samsung Galaxy S9+/S9/S8+/S8/S7/S6/S5/S4, Samsung Galaxy Note 9/Note 9 Plus/Note 8/Note 7/Note 6/Note 5/Note 4, Samsung J3/J3 Pro, Samsung Galaxy A9/A8/A7/A5 and etc. Actually, almost all Android devices are supported, such as Huawei, LG, HTC, Sony, OPPO, Motorola, ZTE, Meizu and etc.
Click the below icon to take a free trial.
See Also:One-stop Solution to Backup & Restore Samsung Phones
Method 1. Copy SMS from Samsung to Computer via Samsung Messages Backup (Recommended)
Below is a straight-forward three-step process showing you how to transfer text messages from a Samsung phone to a computer by using this program. The guide takes Windows version (Windows 10/8/7/XP) as the example. If you are using a Mac, you can download the Mac version and refer to the guide as well.
With the Samsung Messages Backup, you have 2 option to back up Samsung messages to PC or Mac, either partly exporting selected SMS or wholly backing up all SMS.
Option 1: Selectively Export Text Messages from Samsung to Computer
> First of all, launch the program and connect your Samsung phones to computer via a USB cable. For the first time you connect your device to the program, please enable USB debugging on your device as prompted. Next time your device will be automatically recognized and connected once you plug your device into computer.
> Secondly, when your device is checked by the software successfully, you'll see your device on the main interface just like the below. Now you can freely enter any category to view and manage data on Samsung phone.
> Thirdly, enter 'SMS' category, and preview the conversation before exporting in the right panel. Choose whichever messages you want to export by ticking off the box(es) before the message. Then click 'Export' button and choose desired output format to begin the transferring. Just wait for a little while, the process will be finished.
Samsung To Computer
See Also: Backup and Restore Android Text Messages
Option 2: Effectively Transfer SMS from Samsung to Computer in Batches
Also you can take full advantage of the one-click backup & restore feature of it. To back up all text messages on Samsung phone, please follow these steps:
> Go to 'Super Toolkit' section and hit 'Backup' button under Essentials.
> Select 'Messages' option. Make sure your device is selected.
> If needed, click 'Browse' button to choose wherever you want to store the Samsung messages backup file on your computer. And hit 'Back Up' button to back up the whole message contents from Samsung to your computer at once.
See Also: Back up Media Files from Samsung Phones to PC/Mac
Method 2. Transfer Samsung SMS to Computer with Samsung Kies
To help Samsung users backup their personal data and avoid data lost, Samsung Kies is developed by Samsung. So you can also use Samsung Kies to transfer Samsung text messages to PC for backup. However, you cannot view or open the exported text messages on your computer for the messages are backed up in a SME file (*.sme), including photos, music, contacts, and more.
Note: Samsung Kies only supports phones with Android 4.3 and below. Therefore, if your phone is running in a newer version, please use the tools instead.
Step 1. Visit Samsung's official website, download and install Samsung Kies on your computer.
Step 2. Launch Samsung Kies on your computer and connect your Samsung device to computer with a USB cable.
Step 3. Once your device has been detected, please click 'Back up/Restore' tab on the top, check 'Messages' option, and click 'Backup' button.
Step 4. Then the program will start to back up your Samsung messages. Please wait for a while till the backup process is complete.
If needed, please see how to sync Samsung photos/videos/music with Samsung Kies >>
Method 3. Backup Messages from Samsung Galaxy S9/S8/S7 to PC via Android App
Samsung To Computer Software
Some apps on Google Play Store can also help you export text messages from Samsung phone to computer, such as the SMS Backup & Restore app. This app allows you to back up and restore text messages on Android phones. Here please be noted that by default, the backup location of this application is on the SD card, so remember to move the backup file to your computer in case the device would be stolen or damaged and messages cannot be recovered.
Now, let's see how to make it.
Step 1. Download and install SMS Backup & Restore app from Google Play Store on your Samsung phone.
Step 2. Launch the app and tap 'Backup' option from the Home screen.
Step 3. From the pop-up window, please choose 'Text Messages' option (along with 'All Conversations' option); then choose the backup location you need, either 'Local Backup only' or 'Local Backup and Upload'. If you need to upload, please continue to choose 'Upload to Google Drive', or 'Upload to Dropbox' or 'Upload to Email'.
Step 4. After setting up, please tap 'BACK UP' button to start backing up your Samsung messages.
By the way, when you need to restore the Samsung messages backup, please choose 'Restore' button from the Home screen of SMS Backup & Restore app, choose whatever options you need and tap 'Restore' button to start restore process.
See Also: How to Transfer Data from Samsung SD Card to Computer?
Method 4. Transfer SMS from Samsung to PC by Email
Also you can take advantage of email to help you transmit Samsung messages to computer, which requires no third-party app to realize it. All you need is your email account and email app installed on your Android phone. Please follow the steps as below to email Samsung messages to computer.
Step 1. Launch Messages app on your Samsung phone and choose the messages you want to transfer to computer.
Step 2. Tap the three-dot icon ('More' option) on the top right corner and choose 'Share' option from the pop-up window.
Step 3. Choose 'Email' option and enter your email ID and password. Then all selected messages will be sent to your email account.
Step 4.To have the sent Samsung messages stored on your computer, you can sign into your email account on computer and downloaded the attached messages and save them on your computer.
Words in the End:
Connecting Samsung J3 To Computer
Blender video making. Now, you have 4 different solutions to transfer Samsung messages to computer for backup. What's your favorite one? Personally I think the recommended Samsung Message Backup software is the most useful and professional. Why not have a try? Also if you have any questions about the tutorial and this article, please leave your thoughts on the comment section below to let us know. We will try our best to help you out.
How To Import Photos From Samsung To Computer
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